About

I am passionate about customer support where most of my work experience is.
However, that passion is divided with my passion for computer engineering, especially machine learning where I have made a few academic publications.

Master candidate in the State University of Maringá – Paraná with focus on Machine Learning for multilabel classification.
Degree in Computer Engineering at Federal Technological University of Paraná with a portion of my studies held at the University of Alberta during a visiting scholarship through Sciences Without Borders program.

My goal is to be a product owner in a large software development industry.

Professional interests:

● Product Management
● Customer Support
● Machine Learning
● Software Testing

Hobbies:

MMA
Chess
Poker
Rubik’s cube
Archery
Music
Dance

Feedback

❝ Rodrigo and I were hired at the same time, and advanced through different positions as time went on. With amazing customer service and technical skills,

Rodrigo started out as one of our group’s top support agents before quickly moving up to becoming a team leader. As a team leader, Rodrigo showed exemplary management skills and became the person that everyone could go to for advice of any kind. With excellent teaching skills and incredible attention to detail, Rodrigo was then picked up by our training team where he began working on a complex platform with a steep learning curve. Not intimidated by the software, he built up our group’s first training platform and on-boarded new support agents with great care. Rodrigo has amazing customer service skills; and technical skills. His knowledge of how servers communicate and function, ability to manipulate and understand HTML and various errors on our back-end system, and ability to beta-test complex mobile applications in addition to his incredible interpersonal and management skills have made him an ideal training specialist, manager, and coworker.❞


Rodrigo, has been very active in managing the Tier 2 support. Actively involved in improving the quality. A true asset


Omkar Thatte – H Media


❝ We all found Rodrigo to be energetic and resourceful, and willing to do whatever is necessary to produce an effective product.  He is also extremely friendly, and very easy to work with: he eagerly incorporated our suggestions, and often produced clever extensions  as well.  He speaks effectively ­­ easily able to communicate his points. Thanks to his  maturity, he fit in extremely well into our team (of professors, medical doctors and grad  students); so well that many times I forgot that he was not a grad student.
In short, this promises to be an EXTREMELY successful project, thanks largely to  Rodrigo’s tremendous abilities, skills, and dedication.❞
Dr. Russ Greiner – Alberta Innovates Centre for Machine Learning


Stack Exchange Profile

profile for Mansueli on Stack Exchange, a network of free, community-driven Q&A sites

Academic Production

Nunes, Rodrigo Mansueli; Domingues, Marcos Aurélio ; Feltrim, Valéria Delisandra . Exploring Multi-label Stacking in Natural Language Processing. Lecture Notes in Computer Science. 1ed. Cham: Springer International Publishing, 2019, v. 1, p. 708-718.

de Lima, Adriano A.; Nunes, Rodrigo M.; Ribeiro, Rafael P.; Silla, Carlos N. Nordic Music Genre Classification Using Song Lyrics In: Lecture Notes in Computer Science.1 ed. : Springer International Publishing, 2014, p. 89-100. keywords: Lyrics Classification, Multi-language text classification, Music Genre Classification ISBN: 9783319079820, Home page: http://link.springer.com/10.1007/978-3-319-07983-7_14

 NUNES, R. M.; PASCHOAL, A. R.; SHISHIDO, H. Y.; KASHIWABARA, A. AVALIAÇÃO DO CMSEARCH DO PACOTE INFERNAL E PLANEJAMENTO DE MÉTODOS PARA O CÁLCULO DA ESTRUTURA SECUNDÁRIA EM COMPUTAÇÃO DE ALTO DESEMPENHO. In: 2ºSeminário de Extensão e Inovação da UTFPR – SEI, 2012, Curitiba. 2ºSeminário de Extensão e Inovação da UTFPR – SEI. , 2012.
 
NUNES, R. M.; SOBRINHO, A. S. F. EMULADOR PARA A CALCULADORA TI-NSPIRE CLICKPAD In: Seminário de Iniciação Científica e Tecnológica da UTFPR, 2013, Dois Vizinhos. ANAIS DO XVIII SEMINÁRIO DE INICIAÇÃO CIENTÍFICA E TECNOLÓGICA DA UTFPR. Curitiba: UTFPR, 2013. v.XVIII. 

 NUNES, R. M.; FINOCCHIO, M. A. F. Abordagem alternativa para Cálculo Numérico, 2011. (Congress,Presentations in Events) keywords: computer engineering, calculus, numeric calculus,
 
 FRAGOSO, R. S.; NUNES, R. M.; KASHIWABARA, A.; PASCHOAL, A. R.; SHISHIDO, H. Y. Evaluation of the INFERNAL package for the next-generation sequencing data, 2011. (Congress,Presentations in Events) keywords: bioinformatics, RNA, ncRNA, INFERNAL, cmsearch